AIKG, Inc.

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Host

Host

Job ID 
2017-1029
# of Openings 
5
Job Locations 
US-GA-Marietta
Posted Date 
3/2/2017
Category 
Restaurant

More information about this job

Overview

An Andretti Host is responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

Responsibilities

  • Anticipates and responds to Guests in a friendly and positive manner with a sense of urgency.
  • Observes, instructs and monitor Guests for safety and guideline adherence.
  • Assists with Guest recovery and notifies manager to ensure positive Guest experiences.
  • Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
  • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
  • Attends all required department and company meetings and training sessions. 
  • Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
  • Knowledgeable of facility emergency procedures.
  • Performs Opening, Running and Closing department duties as assigned.
  • Follow proper safety and sanitation guidelines in accordance to local health regulations.
  • Proper uniform according to Andretti Indoor Karting and Games guidelines.
  • Excellent verbal communication skills and eagerness to learn new skills.
  • Meet, greet and seat Guests to ensure a positive Guest experiences.
  • Provide information regarding all aspects of the restaurant and company.
  • Assist with delivering food to guest
  • Support the busser department in set up, breakdown and cleaning of tables.

Qualifications

Guest Service experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 30lbs.
  • Walk or stand for long periods of time.
  • Desire to smile throughout shift.
  • Work days, nights, holidays and weekends.
  • The environment includes bright, dim or flashing lights and loud sounds.
  • Ability to use a point of sale system and other electronic equipment as needed.
  • Maintain safety standards at all times.
  • Good memory, listening skills.
  • Pleasant, upbeat and sociable personality.