AIKG, Inc.

  • Greeter-ORLANDO

    Job Locations US-FL-Orlando
    Posted Date 2 weeks ago(11/24/2018 12:51 PM)
    Job ID
    2018-1163
    # of Openings
    3
    Category
    Arcade
  • Overview

    An Andretti Greeter is responsible for providing a warm welcome to our guest as they enter the facility. Anticipate guest needs and exceed guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guest in various areas, in many capacities and following Andretti Indoor Karting and Games high standsards of quality Guest satification.

    Responsibilities

    • Greet and respond to guest in a friendly and positive manner with a sense of urgency and a smile.
    • Answer guest questions about the facility and any promotions, packages or activities.
    • Provide guest instructions on starting their Andretti experience with racing, attractions and dining.
    • Assist with guest recovery and notify managers to ensure positive guest experiences.
    • Communicate clearly and professionally while interacting enthusiastically with guest and fellow co-workers.
    • Work as a team player in meeting guest needs and actively contributes to the efforts of other departments.
    • Ensure guest leave the facility with a heart felt thank you and good-bye.
    • Observe, instruct and monitor guest for safety and guideline adherence.
    • Maintain a clean work area.
    • Attend all required department and company meetings and training sessions.
    • Knowledgeable of facility emergency procedures.
    • Perform opening, running and closing department duties as assigned.
    • Proper uniform according to Andretti Indoor Karting and Games guidelines.
    • Excellent verbal and non verbal communication skills

    Qualifications

    Prior guest service experience is preferred. The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.
    • Walk or stand for long periods of time.
    • Subject to working at heights up to 40 feet.
    • Work days, nights, holidays and weekends.
    • The environment includes bright, dim or flashing lights and loud sounds.
    • Ability to use a point of sale system and other electronic equipment as needed.
    • Maintains safety standards at all times.
    • Pleasant and social able personality.

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